Refunds and Returns

Thank You for Shopping with YelloWraps!

To ensure a smooth return process, please review our return policy carefully:

• Unboxing Video Required:
  To be eligible for a return, a full unboxing video is mandatory. Start with a 360° view of the sealed parcel and continue to open the package in one uninterrupted shot.
  We will not be responsible for any damage or missing items without valid unboxing video proof.
  Complaints without an unboxing video will not be entertained.

• Report Damages Within 24 Hours:
  Any product damage must be reported within 24 hours of receiving the parcel.

• Item Condition:
  Items must be unused and returned in their original condition and packaging to be eligible for a return.

• Non-Refundable Situations:

  • Incorrect address provided by the customer

  • Failed delivery attempts due to recipient unavailability

  • Delivery delays caused by logistics partners or unforeseen circumstances

  • Items purchased during sales or promotional offers

• Refunds are only applicable for items that are damaged or broken and supported with a valid unboxing video.

• Returns Timeline:
  Returns requested after 10 days of delivery will not be accepted.

• Shipping for Returns:
  Customers are responsible for the cost of return shipping.
  Please do not return any product without prior communication. To initiate a return, email us at info@yellowraps.in, and we will provide further instructions.

• Proof of Purchase:
  Please retain your order receipt/invoice for any return-related communication.